FAQs

Below are the answers to the most common questions. If you do not find satisfactory information, please contact us.

WHAT ARE SHIPPING TIMES AND COSTS?

Shipping Infomation

  • Order preparation time 1-2 days
  • Free shipping for all orders of 69€ or more
  • Shipping tracking number will be provided

Shipping Cost & Delivery Time

Country CostDelivery time
Germany4.90€1-2 days
UK4.90€2-3 days
Sweden10.90€2-3 days
Norway7.90€2-3 days
Denmark5.90€
2-3 days
Netherlands
5.90€
2-3 days
Austria5.90€2-3 days
Switzerland8.90€2-3 days
Ireland
9.90€
3-4 days
France5.90€2-3 days
Belgium5.90€2-3 days
United States8.902-3 days
Australia19.00€2-3 days

 

HOW CAN I TRACK MY ORDER

When we send your package from our warehouse, you will receive an email with a link to track the package.
If you have not received such an email, make sure it is not in the spam folder.

WHAT PAYMENT METHODS CAN I USE?

We accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. 
  • Klarna Pay Later
  • Sofort Payment
  • PayPal

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

You can return your order within 30 days.
The condition for a refund is to receive the product with no signs of use.
The refund will be made up to 7 days after receiving the return.

All returns must be sent to one of our return addresses:

Return Address (Germany)

GoGlobal24 - Glam Posters
Oldenburger Ring 3,
02829 Markersdorf
GERMANY

Return Address (UK)

GoGlobal24 - Glam Posters
Unit D, 26 Thornleigh Trading Estate,
DY2 8UB Duddley
UNITED KINGDOM

Return Address (Poland)

KW CREATIVES - Glam Posters
Technikow 1C
55-220 Jelcz-Laskowice
POLAND

I RECEIVED A DAMAGED PRODUCT, WHAT SHOULD I DO

If you receive a damaged package, please contact us by email.

Send us the following information:

- order number
- information on which products have been damaged
- photos of damaged products
- photos of damaged packaging

We will then contact you to resolve the situation.

CAN I CANCEL MY ORDER?

If you want to cancel your order, please contact us immediately.
If you report this information to us before sending your order from our warehouse, you will not incur any costs.
If the order is already shipped, it will have to be returned to us.
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