FAQs

Below are the answers to the most common questions. If you do not find satisfactory information, please contact us.

WHAT ARE SHIPPING TIMES AND COSTS?

Shipping Infomation

  • Order preparation time 1-2 days
  • Free shipping for orders over 69€
  • Shipping tracking number will be provided

Shipping Cost & Delivery Time

Country  Cost Delivery time
Germany 4.90€ 1-2 days
UK 7.90€  3-4 days
Sweden 10.90€ 2-3 days
Norway 7.90€ (customs duties may occur) 2-3 days
Finland
12€
2-3 days
Denmark 5.90€
2-3 days
Netherlands
5.90€
2-3 days
Austria 5.90€ 2-3 days
Switzerland 8.90€ (customs duties may occur) 2-3 days
Ireland
9.90€
3-4 days
France 5.90€ 2-3 days
Spain
6.90€
3-5 days
Italy 6.90€ 3-4 days
Belgium 5.90€ 2-3 days
United States 8.90 2-3 days
Australia 19.00€ 2-3 days

 

WHAT PAYMENT METHODS CAN I USE?

We accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. 
  • Klarna Pay Later
  • Sofort Payment
  • PayPal

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

You can return your order within 30 days.
The condition for a refund is to receive the product with no signs of use.
The refund will be made up to 7 days after receiving the return.

All returns must be sent to one of our return addresses:

Return Address (Germany)
GoGlobal24
"Glam Posters"
Oldenburger Ring 3,
02829 Markersdorf
GERMANY

Return Address (UK)
GoGlobal24
"Glam Posters"
141 Great Bridge Street, West,
B70 0DA Bromwich
UNITED KINGDOM

 Return Address (Italy)
GoGlobal24
"Glam Posters"
Via Papa Giovanni XXIII n 13/15,
20053 Rodano(Mi)
ITALY

CAN I CANCEL MY ORDER?

If you want to cancel your order, please contact us immediately.
If you report this information to us before sending your order from our warehouse, you will not incur any costs.
If the order is already shipped, it will have to be returned to us.

HOW CAN I TRACK MY ORDER?

When we send your package from our warehouse, you will receive an email with a link to track the package.
If you have not received such an email, make sure it is not in the spam folder.

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