FAQs
Below are the answers to the most common questions. If you do not find satisfactory information, please contact us.
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Shipping Infomation
- Order preparation time 1-2 days
- Free shipping for all orders of 69€ or more
- Shipping tracking number will be provided
- We ship orders with Frames only to EU countries
Shipping Cost & Delivery Time
| Country | Cost | Delivery time |
| Germany | 4.90€ | 1-2 days |
| UK | 7.90€ (customs duties may occur) | 3-4 days |
| Sweden | 10.90€ | 2-3 days |
| Norway | 7.90€ (customs duties may occur) | 2-3 days |
| Denmark | 5.90€ | 2-3 days |
| Netherlands | 5.90€ | 2-3 days |
| Austria | 5.90€ | 2-3 days |
| Switzerland | 8.90€ (customs duties may occur) | 3-5 days |
| Ireland | 9.90€ | 3-4 days |
| France | 5.90€ | 2-3 days |
| Spain | 6.90€ | 3-5 days |
| Italy | 6.90€ | 3-4 days |
| Belgium | 5.90€ | 2-3 days |
| United States | 8.90€ | 2-3 days |
| Australia | 19.00€ | 2-3 days |
Returns And Exchanges
- Easy return within 30 days
- See conditions and procedure in our return FAQs
