FAQs
Below are the answers to the most common questions. If you do not find satisfactory information, please contact us.
WHAT ARE SHIPPING TIMES AND COSTS?
Shipping Infomation
- Order preparation time 1-2 days
- Free shipping for all orders of 69€ or more
- Shipping tracking number will be provided
Shipping Cost & Delivery Time
Country | Cost | Delivery time |
Germany | 4.90€ | 1-2 days |
UK | temporarily unavailable | temporarily unavailable |
Sweden | 10.90€ | 2-3 days |
Norway | 7.90€ (customs duties may occur) | 2-3 days |
Denmark | 5.90€ | 2-3 days |
Netherlands | 5.90€ | 2-3 days |
Austria | 5.90€ | 2-3 days |
Switzerland | 8.90€ (customs duties may occur) | 2-3 days |
Ireland | 9.90€ | 3-4 days |
France | 5.90€ | 2-3 days |
Spain | 6.90€ | 3-5 days |
Italy | 6.90€ | 3-4 days |
Belgium | 5.90€ | 2-3 days |
United States | 8.90€ | 2-3 days |
Australia | 19.00€ | 2-3 days |
HOW CAN I TRACK MY ORDER
If you have not received such an email, make sure it is not in the spam folder.
WHAT PAYMENT METHODS CAN I USE?
We accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron.
- Klarna Pay Later
- Sofort Payment
- PayPal
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
The condition for a refund is to receive the product with no signs of use.
The refund will be made up to 7 days after receiving the return.
All returns must be sent to one of our return addresses:
Return Address (Germany)
GoGlobal24 - Glam Posters
Oldenburger Ring 3,
02829 Markersdorf
GERMANY
Return Address (UK)
GoGlobal24 - Glam Posters
Unit D, 26 Thornleigh Trading Estate,
DY2 8UB Duddley
UNITED KINGDOM
Return Address (Poland)
KW CREATIVES - Glam Posters
Rzemieślnicza 8
55-010 Zębice
POLAND
I RECEIVED A DAMAGED PRODUCT, WHAT SHOULD I DO
Send us the following information:
- order number
- information on which products have been damaged
- photos of damaged products
- photos of damaged packaging
We will then contact you to resolve the situation.
CAN I CANCEL MY ORDER?
If you report this information to us before sending your order from our warehouse, you will not incur any costs.
If the order is already shipped, it will have to be returned to us.